eFacto®, an Integrated Retail ERP Software Platform

Core Modules & Capabilities

eFacto(R) Retail ERP is all comprehensive suite of applications for retail that offers the following features:

Inventory Management

  • Real-Time Tracking: Monitor stock levels instantly across all stores, warehouses, and distribution centers.
  • Automated Replenishment: Generate purchase orders automatically when stock hits predefined thresholds to prevent understocking.
  • Demand Forecasting: Use historical sales data and AI to predict future trends and seasonal spikes, ensuring the right product mix.

Point of Sale (POS) Integration

  • Seamless Transactions: Process sales with online billing, barcode scanning, support multiple payment modes (cash, card, mobile), and handle multi-currency payments.
  • Offline Functionality: Continue making sales even if the internet goes down, with automatic syncing once connectivity is restored.
  • Real-Time Sync: Every sale immediately updates inventory counts and financial records across the entire system.

Omnichannel Support

  • Unified Operations: Connect online stores marketing channels like Amazon, Flipkart, Shopify, etc. with physical locations for a consistent customer experience.
  • Flexible Fulfillment: Support modern shopping models like "buy online, pick up in-store" (BOPIS) and "ship-from-store".

Customer Relationship Management (CRM)

  • Centralized Profiles: Store purchase history, contact details, and preferences to build 360-degree customer views.
  • Loyalty Programs: Manage points-based systems, tiered memberships (Gold, Silver, Platinum), and targeted birthday or holiday promotions.

Finance & Accounting

  • Automated Bookkeeping: Centrally manage general ledger, accounts payable/receivable, and cash flow with real-time reporting.
  • Tax Compliance: Automate calculations for local taxes like GST/VAT and generate audit-ready financial statements.

Supply Chain & Vendor Management

  • Supplier Scorecards: Track vendor performance based on lead times, fulfillment accuracy, and defect rates.
  • Procurement Rules: Set standardized approval workflows for new orders and compare supplier quotes automatically.

Explore Modules in eFacto® Retail ERP Software

Our Retail Management Software is affordable to all types of retailers from small to large enterprises. A retailer has a choice to choose from available modules and opt for remaining modules as and when need arises, making it suitable for those looking for the best cloud based ERP software in India.

Features to help Retail Management

eFacto® retail expert team understands that every retail business is unique. The team of experts can help you optimise your operations with customised Retail Management Software Solutions, preparing your organisation for the digital future of retail.

Whether you're operating a single store or multiple outlets, our flexible ERP for retail software enables more informed choices and efficient procedures.

  • Customer loyalty, segmentation and engagement management
  • Retail & Wholesale functionality
  • Simplified Integration
  • Fast & Frequent Updates
  • Real-time inventory management and replenishment
  • Item catalogue and multi-layered pricing
  • Promotions and gift card management
  • Increased top-line growth, reducing purchase cycle time

Perfect Retail ERP Software for Every Retail Format

Built to support diverse retail industries, this retail erp software adapts to different product structures, pricing models, and operational workflows — from single stores to large retail chains.

Supermarket & Grocery

Designed for FMCG retail, hypermarkets, grocery stores, and departmental outlets requiring high-volume billing and real-time stock control.

Gifts & Home Décor

Best suited to business with dynamic SKUs, collections, and products being updated frequently.

Personal & Beauty Care

Favours CRM-based retail, including customer segmentation, customer loyalty, and customer repeat purchase tracking.

Fruits & Vegetables

Allows POS to be integrated with weighing scales, barcode systems, and quick perishable inventory checkout.

Consumer Durables

Takes care of consumer durable products billing, inventory, service, and support.

Apparels & Fashion

Supports multi-attribute products, such as size, colour, style and variant-based inventory tracking.

Single or Chain Stores

Multi-location retail chains Scalable structure designed to support small retailers as well as enterprise-level multi-location retail chains. The platform ensures transparency, real-time data visibility, and centralized control across your entire retail network — from procurement and inventory management to final sale powered by integrated online billing software .

Cloud Retail Technology Platform

Cloud Retail Technology Platform

Our eFacto® Cloud Retail Software delivers optimal customer experiences across all channels and transparently with chain stores or multiple stores for your retail IT ecosystem. As a complete Retail Management Software, it supports your business growth and makes daily operations easier.

  • Enterprise structure from production, wholesale to retail

  • Integrated with third party applications and devices

  • All business functions are integrated in a single platform

  • Build on robust technology driven architecture

  • All integrated business operations

Speak To Our Retail Expert